Privacy Policy

Effective Date: 5th September, 2025

1. Introduction

Vyntrics LLC (“Vyntrics,” “we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Vyntrics non-custodial crypto wallet (the “Service”).

2. Information We Collect

As a non-custodial wallet provider, we do not collect or have access to your private keys, seed phrases, or wallet passwords. However, we may collect:

  • Technical Data: Device type, operating system, crash reports, and diagnostic data to ensure performance and security.
  • Usage Data: Non-identifiable analytics, such as app interactions, frequency of use, and performance logs.
  • Voluntary Data: Information you provide when contacting support, including your email address.

3. How We Use Information

  • To operate, maintain, and improve the Service.
  • To respond to your requests and provide customer support.
  • To comply with legal and regulatory obligations.

4. Sharing of Information

We do not sell or rent personal data. Limited information may be shared with trusted third-party service providers strictly for:

  • Application performance and analytics.
  • Error monitoring and diagnostics.
  • Compliance with applicable laws and regulations.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies on our website to enhance user experience, monitor traffic, and improve services.

6. International Data Transfers

Information may be processed in countries outside your country of residence. By using the Service, you consent to such transfers.

7. Data Retention and Security

We retain only technical and support-related data for as long as necessary to provide services or as required by law. You are solely responsible for safeguarding your private keys and recovery phrases. Loss of such information may result in permanent loss of access to your assets.

8. Your Rights

Depending on your jurisdiction, you may have rights to request access, correction, deletion, or restriction of certain information. Since we do not collect identifiable personal data from wallet usage, these rights may not apply in practice.

9. Children’s Privacy

The Service is not directed to individuals under 18, and we do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted within the app or on our website, with the “Effective Date” revised accordingly.

11. Contact Us

If you have questions, contact us at: info@vyntrics.com

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